The operating layer for healthcare IT

Managed IT, cybersecurity, and automation — built for healthcare practices.

ClinicOps is not a generic MSP. We combine healthcare-focused managed IT, security support, Microsoft 365 expertise, and workflow automation into one operating layer — so your clinic spends less time on tickets and more time on patients.

HIPAA-aligned operations & BAA Avg. 11-min response in business hours 600+ hours saved per client / year
portal.clinicops.com / dashboard
Open tickets
7
-2 vs last week
Avg response
11m
SLA 30m
Hours saved
84
6 automations live
Open requests
Onboard — Dr. PatelIn progress
Shared mailbox: referrals@New
Offboard — J. ReyesWaiting on client
Device compliance
Encrypted98%
MFA enabled94%
Intune compliant91%
Automation savings
JulAugSepOctNov
Security findings
Stale account: t.owensReview
Phish reported & blockedResolved
New device enrolledInfo
Dental groupsTherapy practicesUrgent careMedical billingSpecialty clinics
Who we serve

Built specifically for the way healthcare practices run.

One operating layer across the practices, locations, and back-office teams that touch PHI.

Dental groups

Multi-op practices, DSO-adjacent groups, and growing solo practices.

Therapy & behavioral health

Group practices, telehealth-first teams, and ABA providers.

Urgent care

Single-site through 10+ location groups operating 7 days a week.

Medical billing companies

RCM teams that need clean access controls and reliable Microsoft 365.

Specialty clinics

Dermatology, orthopedic, physical therapy, ophthalmology, fertility.

Healthcare-adjacent SMBs

Vendors, MSOs, and back-office teams that touch PHI.

The real problem

Most practices don’t have an IT problem. They have an operations problem.

The cost of broken IT shows up everywhere — slower mornings, manual onboarding, scattered approvals, compliance evidence no one can find.

PROBLEM 01
Staff waste time chasing access, passwords, approvals, and vendor tickets
PROBLEM 02
Onboarding and offboarding are manual, slow, and risky
PROBLEM 03
Microsoft 365 and security settings drift, unmanaged, between updates
PROBLEM 04
Practice managers have no real visibility into IT or vendor work
PROBLEM 05
Tool sprawl creates complexity, not efficiency
PROBLEM 06
Compliance evidence is scattered across inboxes, spreadsheets, and tabs
The ClinicOps approach

One operating layer. Three reinforcing systems.

Most providers force you to pick a category. We run all three together because that’s how practice IT actually works.

Managed IT foundation

  • Helpdesk built for clinical hours
  • Microsoft 365 administration
  • Endpoint & device lifecycle
  • Backup coordination
  • Vendor management
  • User onboarding / offboarding
Most differentiated

Cybersecurity & HIPAA support

  • MFA & Conditional Access
  • Device encryption & Intune
  • Endpoint protection coordination
  • Quarterly access reviews
  • HIPAA-aligned documentation
  • Incident response readiness

Workflow automation

  • AI-assisted ticket triage
  • Smart request routing
  • Enterprise forms & approvals
  • Practice manager dashboards
  • SOP generation
  • Monthly automation roadmap
What you get

More than an MSP. An operating system for your practice IT.

AI-assisted ticket intake

Classify, summarize, and suggest next actions on every request.

Client request portal

One place for tickets, requests, projects, and approvals.

Healthcare workflows

Built around the way clinics, billing, and clinical teams actually run.

Microsoft 365 automation

Mailboxes, Teams, groups, licenses — provisioned consistently.

Intune device management

Compliance, encryption, and patch visibility for every device.

Access request approvals

Auditable approvals routed to the right people, every time.

Onboarding & offboarding

Repeatable, fast, low-risk — across providers, staff, and contractors.

Forms & approval workflows

Build internal forms in minutes, not weeks.

Project tracking

Milestones, owners, and health for every initiative.

HIPAA-aligned evidence

Documentation ready when auditors, payers, or partners ask.

Vendor & renewal tracking

Know what you own, when it renews, and what it costs.

30 / 60 / 90 automation plan

A practical modernization roadmap — every single month.
The honest comparison

Traditional MSP vs. ClinicOps

If you only need a helpdesk, hire an MSP. If you want IT, security, and automation pulling in the same direction, that’s what we built.

Capability
Traditional MSP
ClinicOps
Built for healthcare practices
Managed IT + cybersecurity + automation in one layer
Workflow automation included, not upsold
Practice-manager dashboard, not a ticket queue
HIPAA-aligned documentation & evidence
Sometimes
Microsoft 365 expertise (Intune, Conditional Access)
Varies
30 / 60 / 90-day modernization roadmap
Per-user pricing, no surprise project fees
Free 30-min discovery

Start with an IT Automation Assessment.

We review your IT stack, Microsoft 365 setup, security posture, support process, and repetitive admin workflows. Then we deliver a practical 30/60/90-day roadmap showing what to fix, automate, and simplify.

Assessment deliverables
  • IT & security gap review
  • Microsoft 365 tenant review
  • Top 10 workflow automation opportunities
  • Vendor & tool sprawl review
  • Risk and access review
  • 30 / 60 / 90-day modernization roadmap
  • Optional quick-win automation prototype
For practice leaders

Built for the people who actually run the practice.

Practice owners & physicians

  • Predictable spend with per-user pricing — no surprise project invoices
  • HIPAA-aligned operations and BAA signed on day one
  • A real reduction in admin overhead, measured monthly
  • One accountable partner instead of five vendor threads

Practice managers & ops leaders

  • A portal that shows tickets, projects, approvals, and risks in one place
  • Prebuilt workflows for onboarding, offboarding, and access requests
  • Automation hours dedicated every month to your repetitive work
  • Monthly reporting your leadership team actually reads
FAQ

Questions practice owners ask first.

Are you a managed service provider (MSP)?+

We provide managed IT, but we’re built differently. ClinicOps combines managed IT, cybersecurity support, and workflow automation into one operating layer designed for healthcare practices. Most MSPs stop at the helpdesk; we keep going into the operational work that slows your clinic down.

Do you replace our EHR or billing system?+

No. We sit around your EHR, billing platform, Microsoft 365, and clinical tools. We make the connective work — onboarding, access, automation, reporting, security — disappear so your clinical and billing teams can focus on patients.

Is ClinicOps HIPAA compliant?+

ClinicOps is HIPAA-aligned and built to support your HIPAA readiness. We sign a BAA, maintain HIPAA-aligned operating procedures, and produce the evidence your compliance program needs. HIPAA compliance is always a shared responsibility between the covered entity and its partners.

What size practices do you serve?+

Single-location clinics through multi-site groups (typically 10–250 users). We work across dental groups, therapy practices, urgent care, medical billing companies, and healthcare-adjacent SMBs.

How does the assessment work?+

A 30-minute discovery call, then a structured review of your IT stack, Microsoft 365, security posture, and repetitive workflows. You receive a 30/60/90-day roadmap with prioritized fixes, automation opportunities, and an optional quick-win prototype — typically within two weeks.

Can we keep our existing IT person?+

Yes. Many of our clients have an internal IT lead or office champion. ClinicOps becomes their force multiplier — handling tier-2/3 work, security, Microsoft 365 administration, and automation — so they can focus on practice-specific initiatives.

Healthcare-only · HIPAA-aligned · Automation-included

Stop running your practice on tickets and tabs.

See exactly what ClinicOps would change in your first 90 days — and how much time your team gets back.